Mission

Eldra’s mission is to be the most efficient, most reliable and best producer of high quality cable solutions both nationally and internationally. Eldra aims to deliver only the highest quality in custom made cabling solutions.

Eldra’s professional expertise, specialist advice and the provision of creative solutions have contributed to its positioning as leader in the cabling industry.

Customer satisfaction survey

Eldra commissioned Integron to carry out Customer Satisfaction surveys in 2006 and again in 2008. The objective of the surveys was to examine the following areas:

• Customer satisfaction;
• Competitor performance;
• Loyalty to Eldra;
• Eldra’s public image

The results of the 2008 survey indicate that in all areas Eldra is making successful inroads towards the accomplishment of its mission. In fact, in virtually all of the measurement criteria, Eldra scored higher than in the 2006 survey.

The following diagram provides an overview of the results for both surveys:

Eldra wishes to express our gratitude to all partners who provided their feedback and will continue to do everything in our power to optimize our services.

For a copy of the certificates issued by Integron, click the versions on the right.